FAQs-Terms & Conditions

Please read the Terms and Conditions and the FAQs, prior to booking your Intuitive Guidance Session.

Common FAQs

#1: I’ve purchased my Session. When will my Session be scheduled for?

Once you have booked and paid for your Session, you will receive a receipt from PayPal and an Email confirmation. Olena will respond to your Email within 48 hours of purchase, and your Session will usually be scheduled within 14 working days of your purchase. Both your schedule and Olena’s will be taken into consideration when scheduling times, so there is a high amount of flexibility when booking dates and times for your Session. Also, ALL Sessions are conducted on Pacific Time. To convert to your time zone, please use the following time converter:  http://www.timeanddate.com

#2: What if  I need to change my Appointment time and/or date?

Please email Olena 48 hours before your scheduled Appointment to advise of the change. Appointments will be rescheduled, but not cancelled, and no refunds given.

#3: What if I’m on a Skype, FaceTime, or Phone call and the internet or phones go down?

Although the chance of this happening is low, we understand that the Internet can fluctuate. If a call drops then please send an email to Olena at indigocrystalcoach(at)gmail.com and your appointment time/date will be rescheduled.

Terms and Conditions:

1. All Phone/Skype/Facetime or Facebook sessions are conducted on Pacific Time, so please note this when booking your session and convert your time and day accordingly. I have included a time converter for your convenience HERE.

2. Long distance phone or Skype charges are the responsibility of the sitter (meaning you).

3. If you book a Soul Blueprint Recording, your recorded session is the equivalent of 40 min. in length, approximately 4000 – 5000 words. You will receive an MP3 downloadable link within 14 business days of your purchase.

3. Once you book your time, it is reserved for you exclusively – be respectful and honour that time as well as mine, by being on time. If you are late to your session, this will cut into your pre-arranged session time – in other words, your session will not be extended. Being late, also jeopardized other people’s appointments that are booked after you. So, please, show up promptly.

4. Olena does not allow recording or filming of sessions. The reason being is that it distracts you from being present in your session. However, feel free to take some written notes if you wish. If you request a second person in the session, then the identical fee will be charged in addition to your reading fee.

5. All online transactions are non-refundable.  If you need to cancel the session, please give us 48 hours notice by email. If less than 48 hours notice is given for a cancellation of a booked session, whether one-person reading or one-question reading, the fee will be forfeited. If more than 48 hours is given of cancellation, rescheduling your appointment is entirely dependant on available times and dates.

6. All sessions are for one person at a time. In other words, you cannot have two people sitting in one reading, otherwise a second person fee will be charged.

7. All product and informational content, including Trademarks on this site is Copyright ©Olena Gill, IndigoCrystalCoach™ 2017. Please see Disclaimer Below. Use of Trademarks and Trademarked names is strictly prohibited.



Copyright 2017 Olena Gill – IndigoCrystalCoach™  All Rights Reserved.

Disclaimer: IndigoCrystalCoach™, Intuitive Guidance Sessions, Intuitive Guidance Cards, and Intuitive Guidance Practitioner are Registered or Pending Trademarks. You are legally prohibited from using any of these anywhere, including all print and online usage.

You may copy and redistribute this material so long as you do not alter it in any way and the content remains complete, credit is given to the author, and you include this copyright notice and following links: https://indigocrystalcoach.wordpress.com and http://www.indigocrystalcoach.com

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